Helping our customers understand the processes involved in designing, producing and delivering your orders is the foundation on which we build our client relationships! Please take a minute to read about some of our production processes for Screen printing and Embroidery application.
 

SCREEN PRINTING

Quoting and Inquiries

To help you decide if you want to give away ultra cozy hooded sweatshirt, t-shirts or caps you can submit a form for a quote or ideas. For this process, run charges and set-up fee's are based on the number of colours in the design, so be sure to include this information when requesting a quote!

Remember, once your logo is set-up on file with us, any exact re-orders of that design will not incur a set-up fee again!

Order is placed

Working together with a Sportop sales representative, you will select a garment style, colour, decoration and sizes. If you don't know what sizes are required, we can put together a sizing kit for you to guarantee the best fit for your garments every time!

Artwork Development

Once the order is placed our art department gets to work vectoring your artwork so it is ready for production. Our talented staff in this department can either work from an emailed logo, physical sample logo brought in by the customer, or the customer can explain what he or she wants and our art department will design your artwork from scratch!
 
The screen print art process involves four steps:

  1. Idea, sample or existing logo is given to art department. Vector artwork is required for this process. If a customer does not have a vector graphic we use the bitmap graphic as a guide and create vector art from it.
  2. A Mock up of the artwork on the garments stating the size, dimensions of imprint, type of imprint, colours and garment colors is developed. The Mock-up is then e-mailed to the customer for artwork approval. All new artwork must be approved before it can move into the production queue.
  3. If needed, the customer sends any required art revisions to the art department, appropriate changes are made and another proof is sent. NOTE: Art revisions can cause delays in the delivery time of your order.
  4. We separate the film, which includes;
    5.        
    • PMS colours are assigned so that each colour will print out separately
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    • Artwork is recorded according to where it is to be printed
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    • Design printed on film
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    • Film cleaned by filling in any holes or scratching out parts that do not need to be there
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    • File in folder, labelling folder and placing with art copy and colour print out
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    • Art is marked done in the computer system and the order is sent to production to be printed.

Printing and Curing

Once the artwork is finalized and the file is "in production" we prepare the design for printing.

This involves:

  • Art being burnt onto screens
  • The screens being washed out
  • A coloured copy of artwork being used to line up all colours on the screens appropriately
  • Your custom chosen ink colours put onto the screens
  • A test print being done

And then…

Your full order of garments is printed!

We then send the garments through our dryer to cure the ink for a long lasting screen print design.

Packing

During the packing stage, individual items are folded, counted and boxed to ensure a complete order properly packaged. You can also ask our sales representatives about individual player packaging for team clothing orders to make it easy for you to distribute!

Shipping

Once packed, boxes are labelled and the order is marked done in the computer system. Boxes are then either shipped via one of our freight services; Courtesy, MNM, Purolator, UPS, Canada post or placed at the front for customer pick up. Our friendly customer service representatives then call customers on a daily basis to notify you your order is ready for pick-up!

See our Shipping information page here for more shipping details.